C55310P0 - Library and Information Technology Public Service Certificate

Demonstrate knowledge of library public services functions including circulation and reference services.

Demonstrate knowledge of technical services functions including cataloging and collection development.

Understand how to properly conduct a thorough research request using advanced search techniques in library databases.

Identify trends, ethical issues, and controversies in libraries today.

Understand reference interviewing and reference research techniques.

Demonstrate understanding of the different types of libraries and their purposes and the role of the library staff in each one.