LIB114

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Library Public Service Operations

Course Description

This course covers effective library orientations, effective patron service, automated circulation systems, statistics and reports, reserves, and security. Emphasis is placed on public relations, problem solving, communication skills, circulation systems and policies, interlibrary loan procedures, shelving and display options. Upon completion, students should be able to deal with diverse patrons, conduct library orientations, compile reports from statistical data, initiate interlibrary loans, and prepare displays.

Course Typically Offered

Spring

3

Name

Classroom Hours

Code

CLASS

Contact Hours

2

Load

2

Name

Lab/Shop Hours

Code

LAB

Contact Hours

2

Load

2